After the wedding day and once your list is officially closed, you will receive complimentary vouchers or pottery to the value of 10% of the value of gifts which have been purchased from the list by your guests.

There are no doubt a lot of questions that you would like to ask about the process of compiling the list and also guest purchases. To make things simpler we have compiled a set of the most regularly asked questions with the relevant answers.

When should I register?
3 months prior to the celebration date is usually adequate timing. Most couples issue invitations 6-8 weeks prior to the wedding date. We recommend that your list is compiled about two to three weeks prior to the invitations being issued.

How do I register?
You have two choices when registering with Stephen Pearce:
• You can register on line
• You can visit one of 3 retail outlets in Cork and register directly with our retail consultants.

How does online registering work?
Online registration is very straightforward. Begin by clicking on the 'Sign up Now' button, which will take you to the registration pages. Here you will be asked for basic information such as the Bride and Grooms names, a contact address, email address and password. Once you have completed this, you can log in and begin choosing items you wish to have listed on your wedding list.

Once you are happy that you have your items selected -you can always change them at a later date, the list can be activated. A member of staff from Stephen Pearce will check your list and make sure you are getting the best out of our service. A short period of time later the wedding list will be activated and become available online for your friends and family to view and use.

How does the registering process work in store?
• You will be invited to complete a registration form with the relevant details of names, addresses, wedding date etc.
• You will be invited to look around the showroom and to make a list of the pottery and accessories that you would like to have added to your list. Our teams are available to help you at all times
• Once you have completed and returned your list you will be entered into our computer and issued a number and password
• Your typed list will be forwarded to you and we would ask you to confirm that it has been entered correctly before we make it available online and to your guests
• We provide wedding list cards for you to send to your guests with your invitations advising them that your list is with Stephen Pearce
• You may choose to review the status of your list at anytime by going online and using your allocated password
• You can add items or remove items from your list at anytime. To avoid confusion, we will not add a guest's additional choice of gift to your official list nor will we remove items from your list that have been purchased elsewhere.

How can our guests purchase from the list?
• Your list will be posted on our website under Wedding List Service where your guests can view availability of gifts and purchase on line
• Guests can make purchases over the phone
• When a guest comes into any of our 3 retail stores they can see an up to date copy of your list and purchase your gift in store

Guest purchases can be dealt with in several ways. Your guests may wish to give you their gift in person in which case we will send them the items from the list if they have ordered on line or by phone. A standard delivery charge will be made to your guest. Alternatively, guests visiting our stores can take the gifts with them. Where applicable we will notify your guests of any special arrangements that you have made with us to store and deliver (or ship) gifts (overseas) after the wedding.

How will we know what has been purchased?
You will be able to go online 24 hours a day to review the status of your list. In addition we will send you an email everytime a purchase is made on your list. You will also receive a summary document to confirm all gifts purchased and to advise you of the value of your gift from us to the value of 10% of the items sold.

How will our gifts be delivered and will there be a charge?
We provide a delivery service for those guests purchasing on line and for those guests not wishing to take their gift away with them. There is a standard delivery charge for this service.
Most couples prefer to have all their gifts stored until after the wedding. This can help facilitate house moves etc. If storage has been agreed then gifts will be packed securely for storage as opposed to individually gift-wrapped. Items in storage can be collected or alternatively delivered where appropriate. A standard delivery charges will apply.

How long will our list remain open?
Your list will remain open for at least 6 weeks following the wedding date

Is it possible to return items after the wedding?
It will be possible to exchange items on the list following the wedding prior to the official closing date. It is not possible to refund gift items.

What happens if there are items outstanding on our list?
You will have the opportunity to buy additional items off your list for up to six weeks following your wedding date. You will also receive your gift of 10% in vouchers/pottery from us on the purchase of these additional gifts. This offer is not available on sale items or the purchase of gift vouchers.

How do we close our list?
At a date convenient to you following the wedding you can contact the Wedding List Service and arrange to take delivery of your gifts if these are being stored. You can review any outstanding items and either purchase them yourselves or alternatively use your gift of vouchers/pottery from Stephen Pearce to help complete your list.

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